Privacy Policy

Privacy Policy

Who we are

Our website address is: https://www.cranberrymanor.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Draft Privacy

Cranberry Manor Bed and Breakfast is a United States based business which complies with applicable laws to protect your personal information. As a data controller, upon consent, we will collect and process your personal information in order to provide you with superior service, analyze your travel and accommodation preferences, and inform you of specials, packages and events. You may withdraw your consent at any time.

We take the protection of your stored data very seriously and are following regulations set forth by the EU Data General Data Protection Regulation (GDPR). We have updated our Privacy Policy below so you know what data we collect from you, know how we use that data, and ensure that you have meaningful control over both.

Individuals located in the European Union have a right to change, request deletion of, or know the extent of personal information collected by our business. Unless required to do otherwise by law, we will honor requests to update, correct, change, or delete personal data following successful identity verification.

Cranberry Manor Bed and Breakfast has adopted reasonable physical, technical and organizational safeguards which guard against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the personal data in our possession. Customers and visitors will be promptly notified in the event of any known unauthorized access to, or use of personal data.

We may amend this policy at any time by posting a revised version on our website. Please check back occasionally for updates and feel free to contact us regarding our privacy policy via email at innkeeper@cranberrymanor.com.

Collection and Storage of Personal Data

The processing of personal data, such as the name, address, e-mail address, or telephone number of our customers, shall to the best of our knowledge, be in line with the General Data Protection Regulation (GDPR), and in accordance with country-specific data protection regulations.

  • We only collect personal data to be able to deliver accommodations in a safe and legal way for both us and the guest and in line with required regulations.
  • As we only use personal data for the purposes mentioned in the point above we assume guest give consent by a clear affirmative action (entering their own personal data by themselves and confirming the reservation by pressing a button in the system).
  • We collect the following personal data: name, address, phone number, email address, and credit card data.
  • We never collect personal data for accompanying children under 16.
  • We never use personal data for profiling purposes.
  • We never sell or use personal data that we have received to a third party.
  • Subscriptions to receive email updates will be held indefinitely.
  • You may request deletion of your data from our marketing databases by opting out of consent.
  • If you wish to update, remove, or add to the information collected by our website or held by our marketing team, you may submit your request on our website or by email to innkeeper@cranberrymanor.com
  • Any incident related to a data breach or theft of data is immediately reported to the Privacy Commission.

Customer Access to Data Requests

  • If a customer asks for their personal data, we will provide it free of charge.
  • We communicate the personal data we store to our customer both through the booking confirmation and in the arrival information. The only exception to this rule is credit card information which we only send encrypted and only upon specific request.

Visiting Our Website

By visiting our website, you consent to the collection and use of your personal data as described herein. If you do not agree with the terms set herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process personal data collected or volunteered by you. Kindly note that any consent will be entirely voluntary.

Cookies

Many Internet sites and servers use cookies. Through the use of cookies, Cranberry Manor Bed and Breakfast can provide visitors to our website with more user-friendly services that would not be possible without the cookie setting. Cookies allow us to recognize our website users to make it easier for the users to utilize our website. For example, the website user that uses cookies does not have to enter access data each time the website is accessed. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

Visitors to our website may opt-out of cookies storage at any time and prevent the setting of cookies by means of a setting of the Internet browser used, and may thus permanently deny the setting of cookies.

Email Marketing

We operate an email mailing list program used to inform consented subscribers about news, specials, and events. Users subscribe through an online automated process where they give their explicit permission. The subscriber’s personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above.

Email marketing messages may contain tracking beacons, tracked clickable links, or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to the customer’s engagement, geographic, and demographics. Through our emails you may unsubscribe or opt-out at any time.

Subscriptions to Newsletters

Our customers are informed regularly by means of a newsletter about offers, specials and events. The customer may only receive our newsletter by (1) having a valid e-mail address and (2) the customer consents to the subscription.

The personal data collected as part of a registration for the newsletter is only used to send our newsletter. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the customer at any time. The consent to the storage of personal data, which the customer has given, may be cancelled at any time. To unsubscribe to our newsletter, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time by email or in writing.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout our website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Visitors to our website should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

ADA Compliance

We are moving to get our website ADA accessible for people with disabilities. We will be implementing the guidelines and conducting tests on a regular basis. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on cranberrymanor.com, please contact us.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Cranberry Manor Bed and Breakfast
406 Cherry Lane Road
East Stroudsburg, PA 18301
570.620.2246
innkeeper@cranberrymanor.com
https://www.cranberrymanor.com

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